FISHBOWL

FAQs

For all allergen information please see our food allergen matrix.  This includes all common allergens as they relate to items on the menu. Please be aware that we do process a variety of different products in our facility, and while we take every precaution, cross-contact is always a possibility.

Food allergen matrix

We don’t currently offer live support. If you need any support please reach out to our care team via the form and they will get back to you within 2 business days.

Contact Form

If you connect your Strava account to the FISHBOWL app you can run in our weekly Run Club! The FISHBOWL Movement Movement wants to fuel your moves. To link your FISHBOWL app and your Strava account, ensure you have an account with us on the FISHBOWL app and your Strava account is set to 'public'. The run club is on Mondays and Tuesdays weekly. If you run 5km on these days, you will unlock $5 off your next order as a reward. It will unlock in the ‘rewards’ section of the app. Your $5 off reward will expire at midnight on Friday the same week, so use it or lose it! The promo resets each week so you have ongoing opportunities to hit your movement goals and be rewarded for it!

No, we don’t. We know our customers value fresh, healthy food that’s fast at an affordable price. Going cashless speeds up transactions, improves hygiene, and promotes a safer environment for our team. As a plus, we absorb all card fees so there are no hidden costs. Our cashless policy is displayed at all point-of-sale terminals and menu screens in-store.

The best way to resolve a delivery issue is via the platform you used to order. See link below for more details.

Delivery contacts